Several months ago, the Hospital Commission chose Bob Malte as Evergreen’s new CEO. I met Mr. Malte this Tuesday night during the Commission's Regular Public Meeting. The following quotations of Malte (in black font) were taken from Deborah Stone's article in the Woodinville Weekly.
Bob Malte and his family come from Littleton, Colorado where Bob recently served as president and CEO at Exempla Lutheran Medical Center in Wheat Ridge, Colorado.
Mr. Malte speaks of the work his staff did at Exempla saying: "We gained a reputation for providing an incredible patient experience for each person who walked in the door. This was an important goal for us – to make the experience as positive as possible and serve the community to the best of our abilities." Deborah Stone DS, "Woodinville Weekly"
7/21/10 During Tuesday's Regular Meeting Malte proudly announced positive patient mammorgraphy experiences improved from 77% to 98% this year. Bob Yoder (BY)
Malte is a student of "lean manufacturing," He explains "It’s a management philosophy that originates from Toyota. "It involves looking for and identifying waste within the process and eliminating it in order to create a more reliable and safer environment." DS7/21/10 During Tuesday's Regular Meeting, staff presented the cost/benefit of "Computerized Physician Order Entry" (C.P.O.E.). This digital system would cost $6.5 million to implement and $700,000/year to operate. Capital return from the patient benefits of C.P.O.E are projected to net $3 million by 2015. Patient benefits are: 1) 50% fewer medical errors, 2) 20% lower mortality, 3) improved physician and staff accountability, 4) fewer re-admissions, 5) lower legal costs. BY
He adds, "I also listen a lot because listening leads to understanding." In this vein, he has begun to hold what he calls Town Hall meetings – quarterly forums for all employees to communicate their ideas and opinions. DS7/21/2010, During the Regular Meeting this Tuesday, Commissioners Jeannette Greenfield and Rebecca Hirt both described the economic pain many of their constituents feel from the depressed economy and challenge of not losing their homes. I told Mr. Malte and the Commission of my concern for the relative high cost of health care at Evergreen; the extra cost of the levy on top of already egregious independent insurance premiums. I hope Mr. Malte was listening a lot. BY






